Billing & Insurance
We find that communication with our patients regarding our financial policy assists us in providing the best service to you. We have therefore taken the time to address some of the most commonly asked questions.
PAYMENT: For all services provided by the physicians and staff of Oklahoma Heart Hospital Physicians (OHHP), payment is due at the time of service. This includes your portion that insurance will not pay including any co-pay, deductible and co-insurance amounts. We accept all major credit cards including Visa, Master Card, Discover and American Express.
REGARDING INSURANCE: At each visit to our office, we will ask you for a copy of your insurance card and if you have had any changes to your insurance. As a courtesy, we will bill your insurance company for the services provided to you. It is your responsibility, however, to know the benefits and conditions of your insurance plan. Some procedures require pre-certification or an authorization before the service is performed and we expect you to be aware of these situations. If for some reason your insurance company fails to pay, we will expect you to pay the balance in full.
PATIENTS WITHOUT INSURANCE: Occasionally our patients may find themselves without health insurance coverage. Our policy is that payment is due at the time of service. If a patient is not able to pay the full amount at the time of service, a minimum of 50% is due at the time of service. The remaining 50% will be required in a payment plan due within 1-3 months. Our Business Office will work with you to set up an appropriate plan.
SPECIAL NEEDS: We understand you may have a special need. It may be necessary to set up a payment plan for a patient requiring extensive procedures or services. If this situation is necessary for you, please bring this to our attention as soon as possible so we can work with you to come up with a solution.
QUESTIONS: Thank you for taking the time to read our financial policy. We hope this answers some of your questions. If you have any other questions, please call our Business Office at (405) 608-1200 or toll free at (800) 409-3737. We are here to help!